Privacy policy and personal information

ApartInMadrid, S.L. protects its information and does not disseminate, sell, rent or publish the information provided by its clients when they make a reservation through our site.


Reservation information

In order to reserve through our site, you will be asked for several pieces of information to be able to process the booking. Among them will be personal information (first and last name, address...) and your credit card details. This information is necessary to validate your identity and to proceed with billing for the reservation. This information is used exclusively by ApartInMadrid, S.L. and/or the owner of the reserved property. In no way and under no circumstances do we sell, rent or publish said information.

Cookie use

A cookie is a file that is saved on your hard drive when you visit a web page. On this file, information is stored that could be of use the next time you visit that web page (your language preference, etc.). ApartInMadrid.com uses cookies but never stores users' private or sensitive information on them.

IPs and Log Files

Every time that a user visits our web page, his/her IP address is registered. This information is stored for the purposes of studying and analyzing our users' background (origin, language, date...) and to be able to use statistics regarding our web page activity.

Charges and Credit Card Information

ApartInMadrid.com charges its clients for their reservation through a bank who processes their credit card information. Said bank does not publish, sell or provide this information to third parties.

SSL and Information Encryption

When you reserve through our website and enter confidential information (your personal information and credit card details), this information is transferred to our server through a secure connection (coded and encrypted by SSL protocol). This assures you that said information is not accessible by third parties during the transfer. If you have any concerns about the security of your private information do not hesitate to contact us.

Modifications of our Private Policy

ApartInMadrid.com reserves the right to modify the conditions of its private policy. Changes are only enacted when it is for the improvement of our services. Said modifications can be made without advanced warning to our clients.

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